APA Citation

OAKLAND John S., & Porter, L. J. (1994). Cases in total quality management. London: Butterworth-Heinemann.

Chicago Style Citation

OAKLAND John S., and Leslie J. Porter. Cases in Total Quality Management. London: Butterworth-Heinemann, 1994.

MLA Citation

OAKLAND John S., and Leslie J. Porter. Cases in Total Quality Management. London: Butterworth-Heinemann, 1994.

Warning: These citations may not always be 100% accurate.