APA Citation

WALLER Jenny, Allen, D., & Burns, A. (1995). The T.Q.M. toolkit: A guide to practical techniques for total quality management. London: Kogan Page.

Chicago Style Citation

WALLER Jenny, Derek Allen, and Andrew Burns. The T.Q.M. Toolkit: A Guide to Practical Techniques for Total Quality Management. London: Kogan Page, 1995.

MLA Citation

WALLER Jenny, Derek Allen, and Andrew Burns. The T.Q.M. Toolkit: A Guide to Practical Techniques for Total Quality Management. London: Kogan Page, 1995.

Warning: These citations may not always be 100% accurate.