APA Citation

Kerpen, D. (2013). Likeable business: Why today's consumers demand more and how leaders can deliver. New York: McGraw-Hill.

Chicago Style Citation

Kerpen, Dave. Likeable Business: Why Today's Consumers Demand More and How Leaders Can Deliver. New York: McGraw-Hill, 2013.

MLA Citation

Kerpen, Dave. Likeable Business: Why Today's Consumers Demand More and How Leaders Can Deliver. New York: McGraw-Hill, 2013.

Warning: These citations may not always be 100% accurate.