APA Citation

LEVIT, S. (1994). Quality is just the beginning: Managing for total responsiveness. New York: McGraw-Hill.

Chicago Style Citation

LEVIT, Steve. Quality Is Just the Beginning: Managing for Total Responsiveness. New York: McGraw-Hill, 1994.

MLA Citation

LEVIT, Steve. Quality Is Just the Beginning: Managing for Total Responsiveness. New York: McGraw-Hill, 1994.

Warning: These citations may not always be 100% accurate.