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    LINKING SERVICE CLIMATE WITH CUSTOMER SATISFACTION IN PERAK HOTEL INDUSTRY : A STUDY FROM SERVICE PROVIDER PERSPECTIVE / 由 Yip, Yen-San, H'ng, Chun-Siang, Khor, Kok-Tiang, Tan, Jih-Yuan, Yap, Gah-Yee, Tan, Chai-Thing, Ng, Shwu-Shing

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