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JPJ Perak utamakan `sitting queue'
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Imej baru JPJ Perak
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Peningkatan perkhidmatan melalui pelaksanaan teknologi maklumat di Jabatan Pengangkutan Jalan
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Melayan `VIP' di Hospital Tanah Merah /
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50 tahun penerangan : penuh iltizam penerangan berkesan penggerak wawasan /
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JPA 55 tahun : pembaharuan ke arah kecemerlangan perkhidmatan awam
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SPA perkenalkan sistem canggih pengambilan personel di sektor awam /
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Improvement and development in the public service : 1991
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A lesson from the past : the operations room technique and the red book /
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The ideal state of governance /
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Cara mengendali aduan awam /
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Imbasan KPPA /
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Satu masa untuk semua
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Keutamaan pada pelanggan /
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Sektor awam jentera penggerak /
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Kementerian Pengangkutan : Kementerian Kerja Raya /
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Topic: Customer services
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RETAIL CUSTOMER SERVICE MODULE /
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JPJ Perak utamakan `sitting queue'
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CUSTOMER SERVICE NOTES : FOR POLYTECHNIC STUDENTS /
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Customer retention strategies /
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Topic: Perkhidmatan pengguna
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JPJ Perak utamakan `sitting queue'
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Author: Fauziah Sabri
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JPJ Perak utamakan `sitting queue'
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