தலைப்பு: Consumer satisfaction
தலைப்பு: Customer relations
ஆசிரியர்: Azyati Ilyani Aznan
ஆசிரியர்: Fauziah Sabri
ஒத்த வளங்கள்: JPJ Perak utamakan `sitting queue'
ஒத்த வளங்கள்: Customer retention strategies /
- Customer service
- Customer satisfaction measurement and management : using the voice of the customer /
- The ART of Customer Service
- THE CUSTOMER RULES : The 39 Essential Rules for Delivering Sensational Service /
- Customer satisfaction : how to maximize, measure, and market your company's "ultimate product" /
- Creating customer value : the path to sustainable competitive advantage /