Record Citations

APA (7th ed.) Citation
Wan Salmuni Wan Mustaffa & Khuan, W. B. Customer satisfaction and service quality in higher education: Utilizing servqual models and structural equation modeling (SEM).
Chicago Style (17th ed.) Citation
Wan Salmuni Wan Mustaffa and Wai Bing Khuan. Customer Satisfaction and Service Quality in Higher Education: Utilizing Servqual Models and Structural Equation Modeling (SEM).
MLA (9th ed.) Citation
Wan Salmuni Wan Mustaffa and Wai Bing Khuan. Customer Satisfaction and Service Quality in Higher Education: Utilizing Servqual Models and Structural Equation Modeling (SEM).
Warning: These citations may not always be 100% accurate.