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DEE, David
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1
Tough customers : how to keep them smiling...and yourself sane /
by
DEE
,
David
Published 1999
Call Number:
658.812 DEE
Institution:
Perbadanan Perpustakaan Awam Negeri Perak
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2
Quality depends on you : 7 simple things you can do for your campany and your career /
by
DEE
,
David
Published 1999
Call Number:
658.314 DEE
Institution:
Perbadanan Perpustakaan Awam Negeri Perak
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Related Subjects
Benchmarking (Management)
Customer relations
Customer services
Quality assurance
Total quality management
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