Achieving excellence through customer service /

by TSCHOHL, John
Published 1996
Call Number: 658.812 TSC
Institution: Perbadanan Perpustakaan Awam Negeri Perak

e-Service : speed, technology and price built around service /

by TSCHOHL, John
Published 2001
Call Number: 303.4834 TSC
Institution: Perbadanan Perpustakaan Awam Negeri Perak

Pengurusan diri untuk kejayaan : meningkat dalam kerjaya cinta kepada pekerjaan peroleh banyak wang /

by TSCHOHL, John
Published 1996
Call Number: 650.1 TSC
Institution: Perbadanan Perpustakaan Awam Negeri Perak

The customer is boss : a practical guide for getting what you paid for and more /

by TSCHOHL, John
Published 1995
Call Number: 658.812 TSC
Institution: Perbadanan Perpustakaan Awam Negeri Perak