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|a KATZ, Diane L
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|a Win at work! :
|b the everybody wins approach to confliction resolution /
|c Diane L. Katz
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|a Hoboken, New Jersey :
|b John Wiley & Sons, Inc.,
|c c2010
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|a xvi, 237 p.,
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|a Communication in organizations
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|a Conflict management
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|a Interpersonal communication
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