APA Citation

Shaw, C., Dibeehi, Q., & Walden, S. (2010). Customer experience: Future trends and insights. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan.

Chicago Style Citation

Shaw, Colin, Qaalfa Dibeehi, and Steven Walden. Customer Experience: Future Trends and Insights. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan, 2010.

MLA Citation

Shaw, Colin, Qaalfa Dibeehi, and Steven Walden. Customer Experience: Future Trends and Insights. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan, 2010.

Warning: These citations may not always be 100% accurate.