Customer experience : future trends and insights /
| Main Author: | Shaw, Colin, 1958- |
|---|---|
| Other Authors: | Dibeehi, Qaalfa., Walden, Steven. |
| Format: | Book |
| Language: | English |
| Call Number: | HF5415.5 .S532 2010 |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.50296 / 9780230247819 (hbk.) |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
Houndmills, Basingstoke, Hampshire ; New York :
Palgrave Macmillan,
2010.
|
| Subjects: | |
| Tags: |
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| Physical Description: |
xvii, 199 p. : ill. ; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references (p. 187) and index. |
| ISBN: |
9780230247819 (hbk.) 0230247814 (hbk.) |