Real-Time and Proactive SLA Renegotiation for a Cloud-Based System
Cloud-based systems involve the management and control on the level of delivered service, which is crucial in order to maintain service continuity and customers’ trust for the service provided. Predefined service level agreement (SLA) is normally used as the main element in managing the c...
| Main Authors: | Paputungan, I.V., Hani, A.F.M., Hassan, M.F., Asirvadam, V.S. |
|---|---|
| Format: | Article |
| Institution: | Universiti Teknologi Petronas |
| Record Id / ISBN-0: | utp-eprints.21675 / |
| Published: |
Institute of Electrical and Electronics Engineers Inc.
2018
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| Online Access: |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85044858971&doi=10.1109%2fJSYST.2018.2805293&partnerID=40&md5=5a76c200c90632f4580e6d2ea7fa1389 http://eprints.utp.edu.my/21675/ |
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