Soft and hard TQM practices: future research agenda for industry 4.0
The primary objective of this study is to examine the present literature of Total Quality Management (TQM) and its connection with industry 4.0. The author tried to understand what subject and problems might be deemed more relevant, referring to the so-called Quality 4.0, which is absent from the li...
| Main Authors: | Ali, K., Johl, S.K. |
|---|---|
| Format: | Article |
| Institution: | Universiti Teknologi Petronas |
| Record Id / ISBN-0: | utp-eprints.29394 / |
| Published: |
Routledge
2021
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| Online Access: |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85118116586&doi=10.1080%2f14783363.2021.1985448&partnerID=40&md5=81601dcdb5f0cb40e2e97c531a815ae9 http://eprints.utp.edu.my/29394/ |
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