A unified framework for business process intelligence

Enterprises are striving to cut down their cost and the same time maintains an expectable level of quality in service delivery to keep the competitive edge. Integral to that is an analysis of business processes in order to identify inefficiencies in the design as well as execution of processes. Subs...

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Main Authors: Sohail, A., Dominic, D.D.
Format: Article
Institution: Universiti Teknologi Petronas
Record Id / ISBN-0: utp-eprints.31722 /
Published: Springer Verlag 2014
Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958532980&doi=10.1007%2f978-981-4585-18-7_49&partnerID=40&md5=05b9e3bf0efc321e3999647c407f08d5
http://eprints.utp.edu.my/31722/
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id utp-eprints.31722
recordtype eprints
spelling utp-eprints.317222022-03-29T03:35:58Z A unified framework for business process intelligence Sohail, A. Dominic, D.D. Enterprises are striving to cut down their cost and the same time maintains an expectable level of quality in service delivery to keep the competitive edge. Integral to that is an analysis of business processes in order to identify inefficiencies in the design as well as execution of processes. Subsequently, based on the analysis improvement actions are taken. The techniques to identify inefficiencies in process are categorized into two types, a-priori (pre-execution) analysis and posterior (post-execution) analysis. This study focuses on posterior analysis, in which the data produced as a result of process execution are used to identify inefficiencies such as execution delay, and resource utilization. The aim of study is to analyze the existing work on business process improvement and build a unified framework for business process intelligence. © Springer Science+Business Media Singapore 2014. Springer Verlag 2014 Article NonPeerReviewed https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958532980&doi=10.1007%2f978-981-4585-18-7_49&partnerID=40&md5=05b9e3bf0efc321e3999647c407f08d5 Sohail, A. and Dominic, D.D. (2014) A unified framework for business process intelligence. Lecture Notes in Electrical Engineering, 285 LN . pp. 437-444. http://eprints.utp.edu.my/31722/
institution Universiti Teknologi Petronas
collection UTP Institutional Repository
description Enterprises are striving to cut down their cost and the same time maintains an expectable level of quality in service delivery to keep the competitive edge. Integral to that is an analysis of business processes in order to identify inefficiencies in the design as well as execution of processes. Subsequently, based on the analysis improvement actions are taken. The techniques to identify inefficiencies in process are categorized into two types, a-priori (pre-execution) analysis and posterior (post-execution) analysis. This study focuses on posterior analysis, in which the data produced as a result of process execution are used to identify inefficiencies such as execution delay, and resource utilization. The aim of study is to analyze the existing work on business process improvement and build a unified framework for business process intelligence. © Springer Science+Business Media Singapore 2014.
format Article
author Sohail, A.
Dominic, D.D.
spellingShingle Sohail, A.
Dominic, D.D.
A unified framework for business process intelligence
author_sort Sohail, A.
title A unified framework for business process intelligence
title_short A unified framework for business process intelligence
title_full A unified framework for business process intelligence
title_fullStr A unified framework for business process intelligence
title_full_unstemmed A unified framework for business process intelligence
title_sort unified framework for business process intelligence
publisher Springer Verlag
publishDate 2014
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958532980&doi=10.1007%2f978-981-4585-18-7_49&partnerID=40&md5=05b9e3bf0efc321e3999647c407f08d5
http://eprints.utp.edu.my/31722/
_version_ 1741197624903467008
score 11.62408

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