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Teboul, James 1940-
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Service is front stage : positioning services for value advantage /
by
Teboul
,
James
1940
-
Published 2006
Call Number:
HF5415.5 .T43 2006
Institution:
Perbadanan Perpustakaan Awam Negeri Perak
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Related Subjects
Customer services
Management
Service industries
Total quality management
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