Service is front stage : positioning services for value advantage /
| Main Author: | Teboul, James 1940- |
|---|---|
| Format: | Book |
| Language: | English |
| Call Number: | HF5415.5 .T43 2006 |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.50201 / 9780230006607 |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
Houndmills [England] ; New York :
Palgrave Macmillan,
2006.
|
| Series: |
INSEAD business press
|
| Subjects: | |
| Online Access: |
Contributor biographical information Publisher description Table of contents |
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| Physical Description: |
xi, 161 p. : ill. ; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references (p. 146-149) and index. |
| ISBN: |
9780230006607 |