Managing quality in the service sector /
| Main Author: | ASHER, Mike. |
|---|---|
| Format: | Book |
| Call Number: | 658.4013 ASH |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.3436 / 0749419547 |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
London :
Kogan Page Ltd.,
1996
|
| Subjects: | |
| Tags: |
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| Item Description: |
Includes bibliograhical references index |
|---|---|
| Physical Description: |
222 p. ill. 24 cm |
| ISBN: |
0749419547 |