Staff View: Managing quality in the service sector /

Main Author:	ASHER, Mike.
Format:	Book
Call Number:	658.4013 ASH
Institution:	Perbadanan Perpustakaan Awam Negeri Perak
Library:	Main Library
Record Id / ISBN-0:	ppap.3436 / 0749419547
Online Public Access Catalog:	Perbadanan Perpustakaan Awam Negeri Perak
Published:	London : Kogan Page Ltd., 1996
Subjects:	Service industries > Management. Service industries > Quality control.
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020			\|a 0749419547
090	0	0	\|a 658.4013 \|b ASH
100	1		\|a ASHER, Mike.
245	1	0	\|a Managing quality in the service sector / \|c Mike Asher
260			\|a London : \|b Kogan Page Ltd., \|c 1996
300			\|a 222 p. \|b ill. 24 cm
500			\|a Includes bibliograhical references index
650		0	\|a Service industries \|x Management.
650		0	\|a Service industries \|x Quality control.
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999			\|c 3436 \|d 3436
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