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941109s1995 vtu 001 0 eng |
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|c LIBRARY OF CONGRESS
|d LIBRARY OF CONGRESS
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|a HF5415.5
|b .W595 1994
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|a 658.8WIL
|2 20
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| 100 |
1 |
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|a Wilson, Larry,
|d 1930-
|
| 245 |
1 |
0 |
|a Stop selling, start partnering :
|b the new thinking about finding and keeping customers /
|c Larry Wilson with Hersch Wilson.
|
| 260 |
|
|
|a Essex Junction, VT :
|b Omneo,
|c c1994.
|
| 300 |
|
|
|a xvi, 294 p. ;
|c 23 cm.
|
| 504 |
|
|
|a Includes bibliographical references (p. 279) and index.
|
| 650 |
|
0 |
|a Customer services.
|
| 650 |
|
0 |
|a Consumer satisfaction.
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| 700 |
1 |
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|a Wilson, Hersch.
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|b HQ
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|d 2014-08-12
|l 1
|o 658.8 WIL
|p 0000919562
|r 2016-07-29
|s 2016-07-15
|v 22.00
|w 2014-08-12
|y BK
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