Adab bertelefon dan perkhidmatan pelanggan /
| Main Author: | FINCH, Lloyd C. |
|---|---|
| Format: | Book |
| Call Number: | 651.73 FIN |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.7138 / 9835003904 |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
Johor Bahru :
Penerbitan Pelangi,
1994
|
| Series: |
Siri pengurusan 50 minit
|
| Subjects: | |
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|---|---|---|---|
| 001 | 0000016009 | ||
| 008 | 140516s9999 000 0 | ||
| 020 | |a 9835003904 | ||
| 090 | 0 | 0 | |a 651.73 |b FIN |
| 100 | 1 | |a FINCH, Lloyd C. | |
| 245 | 1 | 0 | |a Adab bertelefon dan perkhidmatan pelanggan / |c Lloyd C. Finch |
| 260 | |a Johor Bahru : |b Penerbitan Pelangi, |c 1994 | ||
| 300 | |a 106p. |b ill., |c 26cm. | ||
| 490 | 0 | |a Siri pengurusan 50 minit | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Telephone etiquette. | |
| 943 | |2 ddc |c BK |k 651.73.FIN | ||
| 999 | |c 7138 |d 7138 | ||
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