Interpersonal conflict and turnover intention: The mediating role of psychological well-being
The purpose of the study is to examine the direct effect of interpersonal conflict on turnover intention and indirect effect of psychological well-being between interpersonal conflict and turnover intention. The data was collected from IT executives working in Malaysian Software companies (n = 396)....
| Main Authors: | Langove, N., Isha, A.S.N. |
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| Format: | Article |
| Institution: | Universiti Teknologi Petronas |
| Record Id / ISBN-0: | utp-eprints.19412 / |
| Published: |
American Scientific Publishers
2017
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| Online Access: |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85032202912&doi=10.1166%2fasl.2017.9555&partnerID=40&md5=8726bf965cec3b004a06a8ce126ccda9 http://eprints.utp.edu.my/19412/ |
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| Summary: |
The purpose of the study is to examine the direct effect of interpersonal conflict on turnover intention and indirect effect of psychological well-being between interpersonal conflict and turnover intention. The data was collected from IT executives working in Malaysian Software companies (n = 396). PLS-SEM technique was used to test the research model. The results of the study indicate that interpersonal conflict positively affects turnover intention while psychological well-being mediates the relationship between interpersonal conflict and turnover intention. The results revealed that the intervention of psychological well-being at workplace help to minimize the turnover intention of IT executives. Additionally, these findings might help IT practitioners to design psychological well-being policy to retain employees. This study establishes a noteworthy gap in the literature to find a mediation link of psychological well-being between interpersonal conflict and turnover intention. © 2017 American Scientific Publishers. All rights reserved. |
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