Understanding factors influencing User Experience of interactive systems: A literature review

In recent years, the notion of User Experience (UX) has gained a greater attention among HCI researchers in academia and industry. Due to its importance, several frameworks and models have been proposed to design and assess UX of interactive systems. These models guide to improve the design and help...

Full description

Main Authors: Ahsanullah,, Sulaiman, S., Mahmood, A.K.B., Khan, M.
Format: Article
Institution: Universiti Teknologi Petronas
Record Id / ISBN-0: utp-eprints.26020 /
Published: Asian Research Publishing Network 2015
Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84953439993&partnerID=40&md5=c355dab1adfdab4f918d9c3acf63bcb7
http://eprints.utp.edu.my/26020/
Tags: Add Tag
No Tags, Be the first to tag this record!
id utp-eprints.26020
recordtype eprints
spelling utp-eprints.260202021-08-30T08:50:06Z Understanding factors influencing User Experience of interactive systems: A literature review Ahsanullah, Sulaiman, S. Mahmood, A.K.B. Khan, M. In recent years, the notion of User Experience (UX) has gained a greater attention among HCI researchers in academia and industry. Due to its importance, several frameworks and models have been proposed to design and assess UX of interactive systems. These models guide to improve the design and help to determine the quality of interactive systems, products and services. UX is highly subjective, dynamic, and context dependent; it evolves during the interaction with the system. Different factors collectively influence UX and present a challenging task to define, model, measure and validate it. The less attention is paid to understand and underline these factors; this paper is an attempt to understand and underline the core UX factors based on literature review. These factors make UX more complex, diverse and vague in nature. It is recommended to incorporate the management aspect in UX process that may help to overwhelming the issues of complexity, diversity and vagueness. Asian Research Publishing Network 2015 Article NonPeerReviewed https://www.scopus.com/inward/record.uri?eid=2-s2.0-84953439993&partnerID=40&md5=c355dab1adfdab4f918d9c3acf63bcb7 Ahsanullah, and Sulaiman, S. and Mahmood, A.K.B. and Khan, M. (2015) Understanding factors influencing User Experience of interactive systems: A literature review. ARPN Journal of Engineering and Applied Sciences, 10 (23). pp. 18175-18185. http://eprints.utp.edu.my/26020/
institution Universiti Teknologi Petronas
collection UTP Institutional Repository
description In recent years, the notion of User Experience (UX) has gained a greater attention among HCI researchers in academia and industry. Due to its importance, several frameworks and models have been proposed to design and assess UX of interactive systems. These models guide to improve the design and help to determine the quality of interactive systems, products and services. UX is highly subjective, dynamic, and context dependent; it evolves during the interaction with the system. Different factors collectively influence UX and present a challenging task to define, model, measure and validate it. The less attention is paid to understand and underline these factors; this paper is an attempt to understand and underline the core UX factors based on literature review. These factors make UX more complex, diverse and vague in nature. It is recommended to incorporate the management aspect in UX process that may help to overwhelming the issues of complexity, diversity and vagueness.
format Article
author Ahsanullah,
Sulaiman, S.
Mahmood, A.K.B.
Khan, M.
spellingShingle Ahsanullah,
Sulaiman, S.
Mahmood, A.K.B.
Khan, M.
Understanding factors influencing User Experience of interactive systems: A literature review
author_sort Ahsanullah,
title Understanding factors influencing User Experience of interactive systems: A literature review
title_short Understanding factors influencing User Experience of interactive systems: A literature review
title_full Understanding factors influencing User Experience of interactive systems: A literature review
title_fullStr Understanding factors influencing User Experience of interactive systems: A literature review
title_full_unstemmed Understanding factors influencing User Experience of interactive systems: A literature review
title_sort understanding factors influencing user experience of interactive systems: a literature review
publisher Asian Research Publishing Network
publishDate 2015
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-84953439993&partnerID=40&md5=c355dab1adfdab4f918d9c3acf63bcb7
http://eprints.utp.edu.my/26020/
_version_ 1741197070483587072
score 11.62408