Impact of Total Quality Management on SMEs Sustainable Performance in the Context of Industry 4.0
This empirical study analyzes the relationship of digital Total Quality Management (TQM) or Quality 4.0 practices on the sustainable performance in Malaysian small & medium (SMEs) manufacturing industries. Based on the literature review, a research model is constructed. The study hypotheses...
| Main Authors: | Ali, K., Johl, S.K. |
|---|---|
| Format: | Article |
| Institution: | Universiti Teknologi Petronas |
| Record Id / ISBN-0: | utp-eprints.28845 / |
| Published: |
Springer Science and Business Media Deutschland GmbH
2022
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| Online Access: |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85113581076&doi=10.1007%2f978-3-030-82616-1_50&partnerID=40&md5=9388ee95035dc1b10810413580cefb3a http://eprints.utp.edu.my/28845/ |
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