LINKING SERVICE CLIMATE WITH CUSTOMER SATISFACTION IN PERAK HOTEL INDUSTRY : A STUDY FROM SERVICE PROVIDER PERSPECTIVE /

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Bibliographic Details
Main Authors:	Yip, Yen-San (Author), H'ng, Chun-Siang (Author), Khor, Kok-Tiang (Author), Tan, Jih-Yuan (Author), Yap, Gah-Yee (Author), Tan, Chai-Thing (Author), Ng, Shwu-Shing (Author)
Format:	Article
Language:	English
Subjects:	Hotels > Management Consumer satisfaction
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