Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
| Main Author: | PAYNE, Shelia |
|---|---|
| Format: | Book |
| Call Number: | 650 PAY |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.31270 / 0717297403 |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
Hong Kong :
Grolier International,
1997
|
| Edition: | Deluxe Edition |
| Series: |
Grolier Business Library
|
| Subjects: | |
| Tags: |
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| Physical Description: |
188 p. : ill., 24 cm |
|---|---|
| Bibliography: |
Includes bibliography references and index |
| ISBN: |
0717297403 |