Quality is just the beginning : managing for total responsiveness /
| Main Author: | LEVIT, Steve. |
|---|---|
| Format: | Book |
| Call Number: | 658.562 LEV |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.540 / 0070375925 |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
New York :
McGraw-Hill,
c1994
|
| Subjects: | |
| Tags: |
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| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xii, 206 p. ill., 24cm. |
| ISBN: |
0070375925 |