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|a LEVIT, Steve.
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| 245 |
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|a Quality is just the beginning :
|b managing for total responsiveness /
|c Steve Levit
|
| 260 |
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|a New York :
|b McGraw-Hill,
|c c1994
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| 300 |
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|a xii, 206 p.
|b ill.,
|c 24cm.
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| 500 |
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|a Includes index
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| 650 |
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|a Just-in-time systems
|z United States.
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| 650 |
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|a Total quality management
|z United States.
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