Total quality management : the route to improving perfor mance /
| Main Author: | Oakland, John S. |
|---|---|
| Format: | Book |
| Language: | English |
| Call Number: | 658.562 OAK d |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.57181 / 0750609931: |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
Oxford :
Butterworth-Heinemann,
1994
|
| Edition: | 2nd ed. |
| Subjects: | |
| Tags: |
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| Item Description: |
Includes index |
|---|---|
| Physical Description: |
x, 463p. : ill. ; 24cm |
| Bibliography: |
Bibliography: p.[448]-456 |
| ISBN: |
0750609931: |