Product plus : how product + service = competitive advantage /
Saved in:
| Main Author: | LOVELOCK, Christopher H. |
|---|---|
| Format: | Book |
| Call Number: | 658.812 LOV |
| Institution: | Perbadanan Perpustakaan Awam Negeri Perak |
| Library: | Main Library |
| Record Id / ISBN-0: | ppap.541 / 0070387982 |
| Online Public Access Catalog: | Perbadanan Perpustakaan Awam Negeri Perak |
| Published: |
New York :
McGraw-Hill,
c1994
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Win the value revolution : how to give your customers a quality product, excellent service, and still make money /
by: TUCKER, Robert B.
Published: (1995) -
Customer care : how to improve competitiveness, staff motivation and profitablity in today's service driven organization /
by: Cook, Sarah
Published: (1992) -
Tough customers : how to keep them smiling...and yourself sane /
by: DEE, David
Published: (1999) -
Total customer service : the ultimate weapon /
by: DAVIDOW, William H.
Published: (1989) -
Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
by: PAYNE, Shelia
Published: (1997)


